Re-presenting the images of Balsall Heath

The ‘bad’ old image of Balsall Heath was hard to shift. It stuck in the mind of those who lived in other parts of Birmingham long
after local people had turned the area around. So, having closed down the old ways and re-opened under new management,
it became important to sell the product in the same way a shop might advertise its new goods.

Part of the solution rests with the local community newspaper, The Heathen It records all the good news, talks the area up,
is produced once a month, goes through every letter-box in the neighbourhood and to every councillor in Birmingham.

Another part lies with a succession of high profile visitors who have came to admire and broadcast the changes

 

 

The Balsall Heath Neighbourhood Developing Plans
2006 - 2009

The transformation:  
Before and After

Balsall Heath was in serious trouble in the 1970’s. Manufacturing industries had ended. The old white working class population
had been dispersed by the planners. Newcomers from the four corners of the planet did not know each other or the local culture.
Prostitution was rife and spreading. Residents were fearful and isolated. Photographs of the time remind us just how bad it was.

                                                

Our collection of old ‘before’ photos has now been joined by some ‘after’ ones. Here is one of them which illustrates the dramatic
transformation:

 The statistics of success

The photographs tell us that the foundations have been laid for a startling resident-led, inter-agency recovery. So also do these
staggering statistics:

·     Crime is down by 45%

·     Street corner prostitution has ended.

·     While in 37 of Birmingham’s 39 wards only 6% of residents say the quality of life is improving, in Balsall Heath the
figure is way
 ahead with 66% saying that life is getting better.

·     Houses, which were worth only £5k ten years ago, now sell at £125k.

·     Ladypool, Moseley and Edward Roads are full of booming businesses.

·     Balsall Heath came 1st in the Midland’s section of Britain in Bloom.

·     There are 22 residents groups, 50 voluntary organisations and half the population participates in voluntary activity.
  Very many people have helped to make the difference and are keen to do more.

·     Service providers from the statutory and voluntary sector have formed a Neighbourhood Strategic Partnership.

 

However, stubborn negative features remain. Balsall Heathans still die seven years sooner than the Birmingham average and
educational and other statistics show that there is still a mountain to climb.

The Transformation

The transformation has not been easy. It has taken organisation, will, determination, some courage and the direct participation
of hundreds of residents and some dedicated professionals.

At first, the transformation had to be achieved despite ‘the system’, which felt threatened. Now, ‘the system’ and its culture are
changing. Key politicians and officers in central and local government realise that we are in urgent need of:

·     Active citizens and good neighbours

·     Strong communities

·     A new partnership between strong communities and ‘the system’ as it moves from ‘doing’ to ‘enabling’.

The foundations are now in place on which further progress can be built.

Devolution

 

The Council has decided that it is too big and too top - heavy. So, it is devolving key services such as parks, leisure and housing
from the centre to each of 11 Districts – and, beyond them, to neighbourhoods like Balsall Heath.

 

This policy is a bold and radical new departure, which could prove to be very helpful for Balsall Heath. The process fits
exactly with our Neighbourhood Strategic Partnership (NSP) and this Development Plan.
 


The NSP and its Development Plan

The second of our first two Neighbourhood Plans lasted until this year. We now need to move to this third plan. The full version
of it is long and available upon enquiry. But, its essence and key features are captured in this executive summary. It requires
joined up action by all partners, is to be led by residents and professional champions and will be coordinated by our
Neighbourhood Manager. We all hope it helps to focus the mind and action and enables further progress to be made in
Balsall Heath. Further, by using what works here as a model, we hope to help an array of diverse urban villages to arise in
other neighbourhoods in Birmingham and throughout the country.

A Civic Centre

 As the policy of devolution proceeds, neighbourhoods like Balsall Heath will gain more local services, budgets and buildings. They will
become semi-self-governing, like schools. Each one will need it’s own mini-Town Hall or Civic Centre as well as its own neighbourhood
team or NSP. At the very heart of Balsall Heath are the Baths and Library. Opposite these are the Methodist Church and the old Art
School. Behind them are the Health Centre and Police Station.

Currently, these are separately and remotely managed. But, as devolution takes place, they could be joined up, become locally
managed and refurbished to become the Civic Centre of the locality. From this centre could radiate a variety of joined up actions
to enable the whole neighbourhood to become further invigorated and inclusive.

The process of recovery

So, while Balsall Heath has come a long way and travelled from doom and gloom to bloom, there is still a distance yet to go. We
are still in an evolving process of recovery as we set ever more ambitious and exciting targets. This plan aims to guide us along
the next path of this process.

Then the Tornado struck

At first, everyone thought it was a disaster – and it was. Just look at the photographs.

                       

It did this in 3 short minutes. In those moments it took parts of Balsall Heath back to the way they were before the transformation
began. Mercifully, nobody was killed.

Residents held their breath, counted to ten, then started all over again. With the help of the Council and emergency services,
the roads were cleared and the homeless re-housed. That was the short term.

In the medium term, the roofs must go back on with help for the uninsured (60%) as this is such a collective disaster, not just a
series of personal ones.

Residents and traders are already beginning to think beyond ‘the restoration’ to what existed and, in the long term, to create a
bolder, brighter future. They are beginning to see the Tornado as a Blessing in disguise and to turn it to advantage to help
them to deliver this plan. They are saying: “Let’s not just put the place back where it was, but envisage a new Balsall Heath
complete with:

·      Sports Centre, Baths and a Leisure plan.

·      An Academy linking a new Chamberlain College  with the local primary and secondary schools in a 0-90 educational
  commonwealth.

·      Restored, better managed, better used, more attractive parks.

·      Rearranging the way physical assets are managed and used, including the housing stock and use the fruits of this to find
and drive renewal.

·      Rearranging the way services are delivered, managing many of these locally via this Neighbourhood Development Plan,
a Neighbourhood Strategic Partnership and with a funded Neighbourhood Manager and small neighbourhood team of identified
officers.

·      A small set of capacity builders to enable all these things to happen and become a replicable model of sustainable renewal
from which other neighbourhoods can benefit.

·      A Civic Centre to house these services and the Balsall Heath Forum.

                                                 

Within two weeks of the devastation this party in Balsall Heath park showed the reliance of residents. If the whole country
wishes to understand the spirit needed to drive Civil Renewal and to restore respect, look no further than this community and
this plan.
 

Local Issues & aims

Action to be taken

Partners

How will we recognize progress?

Participation

Incuding:

Consultation

Volunteering

Faith

Empowerment

Who is Responsible?

Forum

Forum Executive member and

Forum staff

Statutory

Constituency Director Faith Leaders

Immediate tasks

Support 22 residents groups

Organise 4 bi-monthly walkabouts

Put residents on District and Forum theme groups

Ensure that residents groups

Involvement of young people

To facilitate an inter-faith working groups

Residents representatives on DSP and NSP

Increase numbers of volunteers helping with Community Safety in initiatives to 25

12 months

30 streets stewards to be identified

Increase Forum membership to 1,500

Meeting to be time-tabled a year ahead and crèches provided

Faith groups to meet regularly

Development of NSP

24 months

Each residents group to agree its own plan of action and become independently sustainable

Resident action plans to be included into the Neighborhood plan

Identity volunteer coordinator

60 street stewards to be identified

Increase number of resident groups

Community Wardens

Housing, Police

Fire service


Youth Offending Service


Probation

Parks dept

Social Care and Health
 

Street Stewards/Good Neighbours

Residents groups


Faith groups

Sure Start

Voluntary Organisations

Forum and District theme groups

Young people

Councillors

District Team

Increase in no’ of residents groups to 25

Completion of 16 walkabouts per year plus no’s of actions

Increase in the no’ of street stewards

Attendance at residents groups to increase

Increase in number of resident’s walkabouts

Increase in number of community safety volunteers

Increase in Forum, membership to over 1,500

Increase in no’ of people voting

No’s of young people involved in process



Evidence of resident involvement in planning process

Evidence of advance listing meetings

No’ and regularity of faith group meetings

No’ pf resident reps on NSP & DSP

No’s of independently sustainable residents groups

Appointment of volunteer co-ordinator

Strategic objectives set by NSP

 

 

Review Date
Sept ’06   Sept ’07    Sept ‘08
Formal Review & Prepration of next plan oct ‘08

 

Local Issues & aims

Action to be taken

Partners

How will we recognize progress?

Safe

To Include:

Community Safety

Housing

Parks

Environment

Highways

Who is responsible? 

Forum

Forum Executive member and Forum staff

Statutory

OCU Commander, West Midlands Police 

Divisional Fire Officer, West Midlands Fire Service

District Parks Manager

District Environmental Manager

District Community Safy Liaison Officer

Immediate tasks

Staffing front desk of Edward Road and CCTV

Domestic, Commercial and fire safety advice given to residents

Refocusing of Street Watch

Develop partnership with Police CSO’s

Update Community Safety Strategy

Funding for Community Wardens

Develop Youth Safe Haven concept

12 months

Edwards road to be developed as a one stop shop for community safety

Examine traffic calming measures 

24 months

Creation of inter agency team comprising wardens, police, fire, environment, housing to tackle joined up problems

Develop problem solving strategy to tackle joined up problems

Buddy scheme in place

Heighten awareness of domestic violence

Tackle issues around young people and the elderly and emergence of gang cultures

Police

Wardens, all other strategic partners and forum

Residents

District team

Councillors

Theme Group

Street Watch

Police Liaison Group

No’ of volunteers increases for CCTV and Edward Road

Development of Edward Road as one-stop Community Safety shop

Links to District & other strategies related to domestic violence

15% reduction in crime and dear of crime

No’ of joint targeted patrols & problems solving results

No’ of crime reduction and joined up safety initiatives completed

No’ of Home Fire Risk assessments completed

% reduction in gang culture & number of interventions introduced

Implementation of buddy scheme

No’ of directed tasks completed by Street Watch

Updated Community Safety Strategy

Realisation of Safe Haven initiative

No’ of traffic calming measure introduced

No’ of walking busses active

Increase in public reassurance and confidence

Review Date
Sept ’06   Sept’07   Sept’08
Formal Review & preparation of next plan Oct ‘08

 

Local issues & aims

Action to be taken

Partners

How will we recognize progress?

Clean Green

To include:

Community Safety

Housing

Parks

Environment

Highways

Who is responsible? 

Forum 

Forum Executive member and Forum staff

Statutory 

Parks Manager/Environmental Services/Housing

Forum

Forum Executive member and Forum staff

Statutory 

Area Housing Manager, RSL’s

Environmental Services

Immediate tasks

Develop the tree nursery as a social enterprise

Win Britain In Bloom

Encourage activities in Parks

All abandoned cars removed

Identification and treatment of confused spaces

Develop strategy for dealing with rats, rubbish and associated issues

12 months

Gaining a Parks maintenance contract

Beat sweeper to become part of the Green Team

Gaining an environmental contract 

24 months

Integrating beat sweepers with Green Team

Maintaining 6 parks and creating a ‘Friends’ group of each park

Extend recycling  facilities

Tackle more confused sites

Implement Rats and Rubbish

Strategy, to include Education and Regulation

Immediate tasks 

Gain seconded officer to specialize in housing matters

Prepare & distribute Welcome Packs

Work with residents on environmental issues 

12 months

CBHO in place

Deal with more unkempt gardens

24 months

Prepare to form a CBHO

Consult with tenants

Environmental teams

Community Wardens

Environment Wardens

Parks dept

Probation

Residents

Voluntary organization

Businesses

District team

Councillors

Theme Groups

Birmingham CC

 

 

 

 

 

 

 

 

 

 
 

RSL’s

Green Team

Groundwork

Residents

Councillors

Theme Groups

District Team

No’s of tons of rubbish removed rises, then diminishes

20% increase in income for Tree Nursery

Britain In Bloom results

No’ of activities established for parks

No’ of sites identified for development

No’s of activities organized

No’s of plants, trees and shrubs planted

No’s of abandoned vehicles removed

Local Contracts secured

Baseline information on rats and rubbish and subsequent action

Evidence of integration of beat sweepers into clean team

No’ of Friends of the Park groups established

Agreement for Parks contracts

Line management of beat sweeper secured

No’ of environmental contracts secured

Additional sites for re-cycling

Secondment of housing officer

No’ of welcome packs distributed

Environmental issues identified and resolved

CBHO formed

Contribution from rents to neighbourhood management budget

Appearance of gardens improves

Review Date
Sept ’06   Sept ’07   Sept ‘08
Formal Review & Preparation of next plan Oct ‘08

 

 

Local issues & aims

Action to be taken

Partners

How will we recognize progress?

Family and Education

To include:

Health and Social Care

Education

Training and safety of young People

Who is responsible?

Forum

Forum Executive member and Forum staff

Statutory

Social Care and Heath Officers

Education Official

 

Timing response  to appropriate to Social Care and Heath

Exercise classes started in various centers and parks

All 4 of the HLC posts filled

Walking bus x 2

School Assemblies visited by Green Team

Schools to meet together regularly

Audit of youth facilities in neighbourhood

Assessment of needs of young people

12 Months

Walking bus x6 

Heighten awareness of mental health issues

Target smoking initiative

SAT’s & GCSE’s improved by 10%

Explore schools as family centers and ‘warp-around’ techniques

24 Months

Walking bus x3

Safe in parks initiated

Development of women only provision

Discuss the creation of more youth facilities and meeting places in safe venues

Explore an Academy

PCT

Doctors

Health visitors

Sure Start

Social workers

Social worker Assistants

Referral and Advice Officers

Councillors

Residents Theme groups

District Team

Gvnor’s & Heads of all schools

Including Women

Social Care and Health

Officers

Councillors

Residents

Theme Groups

District Team

No’s of residents using the HLC increases

No’ of fitness clubs increases

No’ of requests to Social care and health and response

The development and implementation of a drug strategy

Increase in life expectancy of 2 years in 4 years time

HLC posts filled

Development of women only provision

Anti smoking initiatives undertaken

No’ of mental health events/campaigns

Schools working more closely together

The involvement of all schools in improving environmental awareness

Attendance improved by 10%

No’ of schools visited by green team

Publication of youth audit & development of proposals

Development of education theme group

Development of Acsdemy concept

Review Date
Sept ’06   Sept ’07   Sept ‘08
Formal Review & Preparation of next plan Oct 08

 

Local issues & aims

Action to be taken

Partners

How will we recognize progress?

Prosperity

To include:

Business

Unemployment

Who is Responsible?

Forum

Forum Executive member and Forum staff

Statutory 

District Director or her representative

Devise integrated employment and training schemes

Business group

12 months

Marketing video prepared

Agree a Moseley Road and Balsall Heath asset management plan

24 months

Baths, sports Centre and Pitch saved and managed locally

Other local public buildings and assets managed and leased differently

Development and Control & regeneration Depts

Local businesses, Estate Agents, ABRA, etc

EDD

Councillors

Theme groups

District Team

House prices continuing to rise

Insurance premiums reduce

The formation of a Balsall Heath business club

The implementation of a Moseley Road and district plan

% reduction of unemployment

No’s of people into training schemes

Publication of marketing video

Publication of asset plan

 

Review Date
Sept ’06   Sept ’07   Sept ‘08
Formal Review & Preparation of next plan Oct ‘08

 

Local issues & aims

Action to be taken

Partners

How will we recognize progress?

Governance

To include:

Neighbourhood Management

Development

Strategic Representation

LSP

Forum development

Civil & Civic Renewal

Who is responsible?

Forum

Forum Executive member and Forum staff

Chief Executive BHF

Statutory

District Director or nominee and the Neighbourhood Manager

District Director or nominee and the Neighbourhood Manager

Neighbourhood Manager in place

Individual and collective discussions with partners and the District Director

12 months

Each partner will formally complete a commitment chart and SLA with the Balsall Heath Forum and other voluntary organization

Balsall Heath Forum to be mainstreamed by principle strategic partners

Post Tornado renewal submitted to H.M.G

24 months

Development of neighbourhood budget

Review of 3rd neighbourhood strategic plan

Building the Balsall Heath plan into the ward and district plan

Identification of neighbourhood budgets with strategic partners

District Director and colleagues from each statutory agency

Voice Business group

The Neighbourhood strategic Partnership

Director of Devolution

Neighbourhood manager appointed

Agreement of neighbourhood budget

Revision of neighbourhood plan

Involvement with ward/district plan

SLA’s agreed with service delivery partners

The partnership with gain a devolved budget

The partnership will agree joint policies for tacking a variety of ‘rats and rubbish’ and other key local issues

Partners will have identifield their budgets and allocated parts of these to the development plan’s themes and parts to the Forum through SLA’s

Balsall Heath used as replicable model by BBC and other neighbouurhoods

Post Tornado package accepted

Review Date
Sept ’06   Sept ’07   Sept ‘08
Formal Review & Preparation of next plan Oct ‘08

 

Joining it up locally Neighbourhood Management

The City has a City Strategic Partnership of all the players. So, Balsall Heath and other neighbourhoods each need a
Neighbourhood Strategic Partnership. In future, this Partnership will deliver an increasing number of services and achieve the
targets defined in this plan. This partnership can be pictured as follows:

 

 Rats & Rubbish

 

The ‘rats and rubbish’, issue can give a very practical and understandable meaning to Neighbourhood Management and joined-up
action. Only by joint action can this difficult problem be tackled.

If we can crack Rats and Rubbish, during the lifetime

of this plan and progress other matters detailed in it, the next stage in the process of recovery of Balsall Heath will have been
achieved.

Want to help?

Just phone Dick, Carrie or Pat on 0121 446 6183 or call in at The Tree Nursery,

82/89 St Paul’s Road, Balsall Heath, Birmingham B12 8LS.

The Chief Constable of West MidlandsPolice, Paul Scott-Lee was a young officer in Balsall Heath nearly 20 years ago. He then
left. Upon his recent return as Chief he revisited his old beat. He said he could hardly believe the transformation which had
taken place. He summoned up the driving force behind this renewal with 3 words:

·      Confidence – Residents were confident

·      Aspirational – Residents had an aspirational vision for the future

·      Togetherness – Residents worked as one, in unity there is strength.

These 3 words spell respect mutual support and civil renewal. They are the basic building blocks for recovery. Every
neighbourhood which hopes to become sustainably renewed must first lay these foundations and building blocks.

The physical destruction caused by the Tornado would have finished off many neighbourhoods. In Balsall Heath’s case, it inspired
residents to a greater vision and a determination to implement it.

That vision is contained in this plan. Realising that plan for the development of a new Balsall Heath is in good hands.

It will not be easy, residents will have to act even more responsibly and invest even more time in transforming the place where
they live. And, statutory professionals and the Council will have to move from delivering one-size-fits-all services to supplying
tailor made ones not just for Balsall Heath, but for the many neighbourhoods of Birmingham and the country. That’s the
challenge. Balsall Heath is determined to help others to rise to the occasion.